Community Management Wiki

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Mailing lists are a common community tool.

Types of mailing list[]

  • Discussion list -- many to many list where anyone can post
  • Announcement list -- one to many list
  • Newsletter

Culture and community norms[]

Discussion list culture varies widely depending on the subject matter. However, the following concepts are commonly used:

  • Off-topic
  • Signal-to-noise ratio
  • Real names or Pseudonyms are common; true anonymity is rare because of the need for members to use a consistent email address

Best practices[]

Please add best practices! This article needs more examples of best practice. Please go ahead and edit this page to add any you can think of.

See also[]